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Warranty Registration
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Knowledge & Support
Frequently Asked Questions
Find quick answers regarding appliance usage, electrical safety, jar maintenance, and warranty claims.
You can register your warranty online through our Services & Support page by submitting your full name, phone number, purchase date, and product serial number located on the silver rating plate beneath the machine.
Yes. Our 750W motor is wound with 100% heavy-gauge and paired with razor-sharp tempered stainless steel blades engineered specifically to crush dry whole turmeric and blend thick fermented urad/rice batter without stalling.
Ensure the downrod shackle bolt and canopy screws are tightly seated. Also confirm you are using an electronic step-type regulator rather than a triac-dimmer which causes harmonic motor buzz.
Yes, the handle is molded with heavy-duty virgin shockproof polymer. Always ensure the water level stays between the minimum and maximum water level markings before plugging in.
For jars: rinse with warm soapy water immediately after blending. Do not submerge base coupler in water. For the kettle: descale monthly using a mild vinegar/lemon water boil cycle.
